However, today and yesterday the lock does not work with Alexa; the Alexa app says "Server is unresponsive" (also an orange-ish circle with triangle exclamation mark and "There is a problem" text saying Please check on your lock). Yesterday, everything worked. To directly control your Sensi thermostat with Amazon Alexa: Open the Sensi app. Does the Alexa HomeSeer skill use myHS in some fashion? Alexa Helpline is a group of expert technicians who can fix your Alexa device in a short span of time. Alexa doesn't respond or says she can't understand you. When telling alexa to turn on/off she says the device is unresponsive. Connecting Ring Devices with Alexa is a simple process. Restart the Alexa-enabled device. Tap Smart Integrations. I installed the broadlink Alexa skill and did a device discovery which shows the devices in the Alexa app. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. Alexa is designed around your voice. Sign in to your Sensi account, and tap Link. Power the BOND back on by plugging the USB connector into the BOND. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. Continue to hold the main switch for five seconds. The Alexa service is not enabled. Execution is successful for lambda event request.When I test it on emulator it returns me ok status but in the alexa app under device status it doesn't show updated status. Reply Delete I installed the broadlink Alexa skill and did a device discovery which shows the devices in the Alexa app. I tried disabling and deleting all devices. I live in India. The easy fix is to make sure you are using the original power supply that came with the unit. Press the main button one time. What's the model number of your 2 plugs that are no longer responding with Alexa? Harmony hub, Ring and Yamaha Multicast. There are 2 broadlink skills, one works flawlessly. However, the devices are working perfectly when I try to access them using the IHC app. “Alexa, arm Ring.” Once armed Alexa will respond with: “Ring is armed in home/away mode.” To check the status of your Alarm, say: “Alexa, is Ring armed?” To disarm your Ring Alarm, ask Alexa: “Alexa, disarm Ring.” Alexa will ask for your four-digit voice code. Hi, I have an echo second generation and broadlink rm mini . when I try to turn on/off devices with Alexa it is saying "Device is not responding". ... Server Unresponsive on Alexa App. Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. The skill used to work but suddenly stopped when I switched my stuff over to a new wifi network. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. New comments cannot be posted and votes cannot be cast. Wait for the voice prompt to say " Restart Device ". I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. The light indicator is red when your device is muted. OK solved the problem. Alexa App Helpline. Strange because I can do it all in the Smarthings all from my phone! However, the devices are working perfectly when I try to access them using the IHC app. My apps are Android, if that matters. Press question mark to learn the rest of the keyboard shortcuts. Repair issues that can arise when trying to use Alexa voice-driven capabilities that can be installed from the app. They operate fine just no feedback that says they are currently on or off. If Alexa says it is not responsive, open Kasa, and disable your Wi-Fi. Hi, I have an echo second generation and broadlink rm mini . Which one is the Skill? I’d like to know if this is a bug in Ring’s Alexa skill, or some temporary server issue, or something else such as my misunderstanding. 1 … I tried rebooting the device, resetting the router and all that. i had to download the skill by changing the store to U.S. Earlier Update: A couple hours after writing this, I installed a second lock (Kwikset 914) and it has the same problem - works fine in Ring app but not in Alexa (Server is unresponsive). iOS app controls everything as expected. IHC or Broadlink Skill? Move it closer to the router and see if this solves the problem. Amazon server outage makes Alexa unresponsive. EricwithVera September 7, 2019, 2:27pm #2. All devices say server unresponsive. To accomplish this, you’ll need to add Ring as a skill in your Alexa app. All I did was get IHC to forget the Broadlink (which lost all my devices), dsiconnected the Alexa skill and just re-added the Broadlink device and readded the Alexa skill and everything started working. Hopefully someone can verify status of Ring Alarm with Kwikset Z-Wave and Alexa, rather than some less-informed response such as re-detecting devices, deleting/adding the skill, or deleting/adding the app (unless such step is known fix for issue of my system installed last week). Once disabled, tap on Enable to Use for the Wyze skill. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. I wondered about similar names of devices, for example a lock named “Front Lock” vs the contact sensor named “Front Door” but hope those are okay since I can’t think of better approach. Tap on Skills & Games. Tap the person icon (iOS) or the three vertical dots (Android). Jo-Ann - 21744 On your Echo device, press and hold the Action button until the light ring changes to orange. Get Tech Support 1-833-202-2695. Ring Supported Alexa-enabled Devices. SO if your Amazon Alexa is not connecting to WiFi then you need an expert technician’s help instantly. Press J to jump to the feed. (ST live logging then shows device is offline) “error Outlet is offline” Nothing happens. Powered by Discourse, best viewed with JavaScript enabled. The Alexa app can’t control the devices either. Post your comment; Comments (12) ... Alternatively you could even get a red ring with the assistant asking you to try later. It worked just fine but stopped when I changed my WIFI setup. See if that works, and if it does, then it might be the Kasa skill that you may need to disable and enable again. Am I doing something wrong? Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Tap Amazon Alexa. A simple restart often solves a host of mysterious tech problems. Tags: alexa commands do not work on lg tv, alexa lg webos tv, amazon-alexa-lg-tv, is my lg tv compatible with alexa, issues with alexa and lg tv, lg smart tv alexa skill, lg smartthinq alexa commands, lg tv alexa commands, lg tv alexa commands list, lg tv alexa compatible, lg tv not responding to alexa, lg tv unresponsive to alexa I live in the US and have the same problem. The devices still respond to voice commands. Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. The Alexa app discovers my other items I.E. I'm getting the same intermittent "Server is unresponsive" with my Hue items that are connected … I have Ring Alarm and Kwikset SmartCode 888 (Z-Wave) which works fine in the Ring app. Try to reboot your WEMO devices and Alexa, then check again if they still won't respond. It remains off and also I get device is unresponsive … The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. So that you could enjoy your Alexa device asap. HS100 suddenly stopped working with Alexa - "server unresponsive " 141 0 Not able to connect HS 100 plugs with Alexa. Tap on Disable. Check that your device isn't muted. Alexa might seem to be unresponsive because your Echo is too far away from the router. Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. In fact, not that I think about it, the times when I used to get that response from Insteon, it was a known issue and they were updating their firmware to try an resolve it, but I also has a faulty Insteon hub that was working-ish. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. iOS. I have this issue with all of my devices. Open Alexa app, go to all devices, select device that is not working, click trashcan icon (top right), click +(upper right), click Add Device, click Kasa (to connect your TP-LINK Kasa device to Alexa, click discover devices at bottom right, discovery should detect the device you wish to add. Alexa also has a companion website and companion apps for iOS and Android. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. Make sure you have an active internet connection. Select your device and then select Update Wi-Fi. it is still giving me the same response "Device not responding". I have written response message correctly. Once this is accomplished, you’ll be able to use a variety of Alexa-enabled devices with your Ring devices. She's also an expertly-tuned speaker that can fill any room with immersive sound. I use daily and they never skip a beat (unlike IFTTT connected skills). 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1579 1 … Latest update (resolved): Ring’s Alexa skill updated in the last couple of days, did not work at all until Disable and Enable again, and after that my two smart locks are working properly with Alexa. Without WiFi Alexa device is just like a bluetooth speaker! HI @DougHo, Thank you for sharing your experience with the Alexa skill and your Smart Locks with the Community. All devices say server unresponsive. Echo was able to turn on devices and groups for Vera. Any ideas? This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. Amazon Alexa uses the remote control feature of the plugs to control it. Can you still control them via the WEMO App? I had an issue with Broadlink not responding when I first set up the UK skill a few months ago. Last problem: Jan. 6, 2021 at 7:44 p.m. However, today and yesterday the lock does not work with Alexa; the Alexa app says “Server is unresponsive” (also an orange-ish circle with triangle exclamation mark and “There is a problem” text saying Please check on your lock). Same problem here! Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). yankacy (jay yankacy) September 19, 2018, 10:51pm #2. TP-link devices worked fine. Once properly said, your Ring Alarm will disarm. Tap on Your Skills. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. 475 2 TPlink smart plugs not working in Alexa. Power the BOND off for 30 seconds by removing the USB connector. Check that your Alexa device and the Alexa app have the latest software version. when I try to turn on/off devices with Alexa it is saying "Device is not responding". After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). Original message follows: Is this the place to reach support for Ring’s Alexa skill, and is there a change log/known issues somewhere to help support myself? She's always on—just ask for information, music, news, weather, and more. Your Ecobee Switch+ will restart, and should be ready to use again in a few minutes. Set up your Alexa-enabled device and download the Amazon Alexa app. When the BOND center ring is solid blue wait 2 minutes for the Bond Bridge, the Bond Home … It also initially worked fine in Alexa (several days ago). Alexa skill is unresponsive. Hey dude. Hey i tried the broadlink skill yesterday as you said. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. In the Alexa app, open the Menu, and then select Settings. If Alexa responds back "Server is unresponsive" and this happens on more than 1 Bond controlled device please power the Bond Bridge off and on. Hopefully they’ll stay working and I won’t have to do another Disable/Enable. That's all you need to do. Tap on the three lines in the upper left-hand corner. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. What’s going on here? Nothing seems to work. When the message comes up you can not see the current state of the device. How are you enjoying the Alexa integration with your Smart Locks and Alarm? Push and hold the main button on your Ecobee Switch+. Tap on Wyze and then Disable Skill. Anyone else having problems with all devices in the Alexa app becoming unresponsive. 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