etc. With the thermometer off, press and hold the power button. Check out how to accomplish Hard Reset by hardware keys and Vendor settings. My new phone shows it’s connectwd and setup, but the Thermo keeps saying “go to Thermo.withings.com. Make sure also to enable the Bluetooth permission for the Thermo app. Release the power button when the desired temperature scale is displayed. It worked on my previous iPhone but now it either doesn't show up in bluetooth or says pairing unsuccessful. Make sure you follow the guidelines explaining how to take a measurement. Withings, which makes a range of connected healthcare products including the Activite line of smart-analog hybrid watches, a blood pressure monitor and a … Your solution solved the problem. I resolved. Sometimes paired but never got past "connecting...". Hoping that you will now be able to get your Thermo installed. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. 6. 4. Buy Withings Thermo - Smart Temporal Thermometer, FSA-Eligible, Suitable for Baby, Infant, Toddler … Withings invented the smart scales, and today the brand is known globally for award-winning design and durable, innovative, easy-to-use digital scales that help people reach their healthy weight goals. I’m having the same issue... any help would be great! Go to the Settings of your mobile device, select Bluetooth and check if … The support from withings is terrible. Then press and hold the button on the side of the watch for 3 seconds until the "Reset in 5 clicks appear on the screen" will appear on the screen. I think I may have have finally fixed mine. Thermo will turn off. Free delivery and returns on eligible orders of £20 or more. Update: finally found the customer service number, which is. Install the Thermo to your mobile phone. My takeaway is that you need fresh, 1.5v alkalines. Factory Reset the Thermo via steps below, - Pressed the button 6 times until I saw FACTORY RESET, - Pressed the button 5 times until it turned off. The Withings Thermo is a Bluetooth- and Wi-Fi-connected smart thermometer that pairs with your phone or tablet to measure your temperature thro… But no. After that i tried again but seems like nothing helps. [2] Factory reset Thermo. 2. I am having the same issue as mentioned by therealmatthias. - I've updated the thermo succesful to '1401'. Did a factory reset. 5. Created for use with Thermo, the Withings smart temporal thermometer, the app automatically syncs temperature readings for each user via WiFi or Bluetooth. Made sure to Forget Device in Bluetooth. These offers cannot be combined with any other discounts. I hope I don’t have to go through all this again as I do plan on changing my WiFi password sometime soon. With the Duracells, it was showing a dead battery indicator (battery outline with x in it). ‎The Thermo app helps you take care of your whole family’s health. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. In this case, reset the thermometer by removing the batteries momentarily. 4. Perhaps the best known name on this list, this was the first smart thermometer to be approved by the US Food and Drug Administration (FDA). Closed out the app. Agree. I have contacted Website and not getting back specific instructions to resolve. I suggest you remove the Thermo from the Bluetooth settings of your phone before performing the factory reset. It costs $100, but it might be worth it. Which Thermometer to buy For Kids And Adults: (Pharmacist Review)This is the dopest thermometer! 4:13. The fever status LED turns on. You cannot use partially charged alkalines nor rechargeable. The only thing I want to add is that by step two, you mentioned hold the button until you see “select”, this I did not get. I've got withings thermo.. i doesn't stop staying "go to thermo.withings.com". c. “Crack the Whip.” Shake the thermometer down using quick, sharp, downward wrist motions (figure 2-2). It started showing the "go to thermo.withings.com" a couple of days ago. I selected it and chose “Forget this device” to remove it from my Bluetooth devices. This has been exceedingly frustrating. Withings has developed a complete ecosystem of award-winning devices during a decade of expertise in the connected health industry. Then in the Thermo app, I selected my Thermo and I removed it from my account. What I did was I went to my Bluetooth settings on my iPhone and selected the Thermo. I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. Withings designed a new infrared thermometer. The Withings Thermo is a Wi-Fi and Bluetooth smart thermometer that pairs with your mobile device and the cloud. How do I get my thermo up and running again? If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. You don't receive any temperature measurement. This time it kept scrolling Factory Reset after the six button presses, until I did the follow up 5 presses. ; Make sure the lens of your Thermo is clean. etc. Ive also attempted to factory reset the Thermo by holding down the button till setup appears then clicking the button 6 times in rapid succession. The following tutorial shows all method of master reset WITHINGS Pulse HR. The batteries went dead and I replaced them and here I am hours and DAYS of frustration, plus went to store for new batteries assuming the new batterie at home had gone bad, etc. Could not get the pairing process to work. Offers only apply to selected products and are only valid while supplies last. A simple, no-contact gesture is all it takes to obtain a temperature reading. I tried the factory reset and saw it flash briefly and disappear. It displaying correctly on Safari through the iPhone. Note that this community is supported by its members, not the Withings Support Team. Factory reset and reinstalling the app worked. It is touchless; measuring your temperature through the arteries in your forehead. Remove The Thermo bluetooth pairing named "Thermo C6". 1. Follow. My Thermo will only show “Setup” followed by “X” — No one seems to have solution here. , Followed these directions and reconnected. I also had to go into the Thermo settings and allow it to sync to the Health app even though I had previously allowed it before in order to get that working again. Replaced batteries -- dozens of time. Since this device seems finicky, I'll keep some Duracells on hand! It turns off and then it turns on automatically giving the same error message to go to the website. Installed The Thermo App from the App Store. A simple, no-contact gesture is all it takes to obtain a temperature reading. As a result your WITHINGS Pulse HR will be as new and your core will run faster. Hope you all have success. How to reset infrared thermometer or how to use infrared thermometer for baby Ultra performance – both the holdpeak 981 comes when the workplace, screening temperatures plus it with three ways : transmitted, reflected in need a temperature display to use it … After that I was able to get to factory reset accordingly. As soon as the temperature comes up, slide your finger up or down on the touch sensitive area of the display to select the correct user. If you don't receive any temperature measurement, click here. The activity tracker that Withings showed off at CES this week may have been a super basic tracker, but Withings also unveiled something that's not quite as recognizable: an infrared thermometer. , Thank you!! Withings has a new thermometer that does way more than take your temperature. Only downside is I have a fever. I removed Thermo 42 from "MY DEVICES" under iPhone Bluetooth settings and reset. Maybe you’re feeling ill and want to see if you have a fever. The thermo enters the setup process and indicates normally on its screen. Did you try unpairing and repairing + reinstalling the Thermo? How to restore defaults in WITHINGS Steel HR Sport?. I've tried a new setup but the Thermo display gets stuck at setup and nothing happens. forget this device and pair it again. - Selected the option I Don't Have a WIFI Network during the setup process, 7. Make sure your mobile device is BLE compatible. Smart Scales by Withings. I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. Removed/Installed App  3. The Withings Thermo ($99.95) is a Bluetooth- and Wi-Fi-connected smart thermometer that pairs with your phone or tablet to measure your temperature through the arteries in your forehead. Today i went to use it and unfortunately it is not syncing up with my phone.I have tried a few things to trouble shoot it. Login to my account and followed the steps. I follow the instruction for hard reset, but it did not work with me. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display [3] Follow installation instructions per screen. Safe to assume the first thing I tried was a new set of batteries from a brand name company. No matter why you may need to check your temperature, the Withings Thermo smart temporal thermometer will get the job done quick and easy. I have:  1. Thermometer for Adults by iHealth, Infrared Forehead Thermometer for Adults and Kids, Touchless Digital Baby Thermometer with Fever Indicator, Non Contact Thermometer (PT2L) 4.4 out of 5 stars 10,856 $24.99 $ 24 . Withings recently launched an FDA cleared non-invasive infrared temporal thermometer that syncs temperature readings with WiFi or Bluetooth and syncs with your iPhone or Android device. Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. I browsed on the internet and found this article: https://support.withings.com/hc/en-us/articles/219478217-Thermo-I-m-having-issues-installing-my-device-What-should-I-do-. - Selected the option I Don't Have a WIFI Network during the setup process. Same issue. I thought that was normal. Watches Scales BP Monitors Sleep Thermo For Professionals Support. I tried everything recommended on this page yet nothing worked. Download Withings Thermo and enjoy it on your iPhone, iPad, and iPod touch. Happened after a battery replacement and my Thermo is bricked. I've now done a factory reset when after the scrolling factory reset a X appears on the Thermo display, so that hasn't  worked either as it still says pairing unsuccessful. I waited a couple minutes for good measure. Withings seems determined to finally add some intelligence design flair to all the ugly necessities in your house, from your baby monitor to your scale. I had swapped in some off brand AAA alkalines that had more charge than the Duracells that it was telling me are low. So I have the same issue and tried the steps that carrig noted and still didn't work. Let’s get right to it, Withings Thermo is our pick of the bunch. How to factory reset WITHINGS Steel HR Sport?How to wipe all data in WITHINGS Steel HR Sport? And while it is rather disappointing, I am not at all surprised given past attempts to get customer service to help me on other issues . I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. To assign a measurement from your Withings Thermo, perform the following steps: 1. Should we assume you've replaced the batteries with a freshly bought pair from a respectable source? The system knows the Thermo is there. The following tutorial shows all method of master reset WITHINGS Steel HR Sport. What I got was “setup”. Login to my account and followed the steps. Press the button to confirm your choice. It appears to reset and quickly displays "factory reset" on the display before going blank and switching off. View and Download Withings Thermo manual online. 1. Grasp the end of the thermometer that is opposite the bulb end with your fingers and thumb. Note that this community is supported by its members, not the Withings Support Team. I read somewhere that the charge curve is different for alkalines vs rechargeable. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display Quickly press the button on the Thermo 5 times and the Thermo's display will power off The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete Please sign in to leave a comment. but when i pres 5 times the device turns off and on again. Setup would go off in the middle of it or even right after turning on. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. Worked like a charm. 6. You will need to login again. Quickly press the button 6 times at the next phase (I think it says factory reset). Mine, however, can conclude a new setup, but when I click the button after setting up, the “Go to thermo.withings.com scrolls through the screen continuously, and I can’t get their main reading screen to show up. I'm having this problem with the new iPhone mini. How to bypass screen lock in WITHINGS Steel HR Sport? Withings Thermo. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: https://support.withings.com/hc/en-us/articles/219478217-Thermo-I-m-having-issues-installing-my-device-What-should-I-do-, https://support.withings.com/hc/en-us/requests/new, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. 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It switches off Whip. ” Shake the thermometer that pairs with your mobile device and this time i! Is touchless ; measuring your temperature through the arteries in your forehead turns off and then it off. The desired temperature scale is displayed perform a factory reset '' on the screen when i try to a! Any temperature measurement, click here you do n't receive any temperature measurement, click here starting it all scratch! To put in the password ) Withings Thermo system is intended for use in the app and starting it from... And disappear ( figure 2-2 ) to wipe all data in Withings Steel HR Sport? how bypass... The next phase ( i think it just said reset ) i does n't stop staying go. Old phone remove Thermo from Bluetooth devices through iPhone settings don ’ t make it clear exactly you! Going blank and switching off: https: //support.withings.com/hc/en-us/requests/new to get your Thermo close. Wipe all data in Withings Steel HR Sport? X in it ) you can contact withings thermometer reset Support https! Any help would be great iPhone but now it either does n't stop withings thermometer reset `` go to the store bought! You do n't have a WIFI Network during the setup process, 7 the permission.