Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. The high street retailer offers a pretty straightforward floral delivery … Excellent service, easy to order. All white, mostly buds and now a week later in full bloom ! I would not have paid anything for this selection. I am compelled to write a negative review about Serenata Flowers, since they have refused to do anything with my complaint to them. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. Thank you so much for your kind words, we appreciate you taking your time to leave this review. Next Flowers. I contacted Serenta flowers for a replacement with no joy. Let’s talk flowers. Was not expecting that! Find Serenata Flowers Ltd in Bristol, BS1. I ordered a cake also, but it was below average. I contacted Serenta flowers for a replacement with no joy. There are currently 47 customer review posted about Serenata Flowers. | Read 67,001-67,020 Reviews out of 171,089 Very well packed. The flowers I chose as a birthday gift… The flowers I chose as a birthday gift for my sister were exquisite and really well worth the money. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. Having heard and read some bad reviews about the poor flowers delivered, I was certainly dubious about ordered. It is though good to hear the flowers were very nice, leading to the 4 star review. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Serenata Flowers Customer Service. Kind Regards I have also recently received a bouquet of assorted coloured roses recently and it was beautiful arrangement. Check out what 156,120 people have written so far, and share your own experience. I know they arrived when they should have done as we had a tex message to say so . Do not place an order with this florist it was £50 down the drain. ORDER FLOWERS ONLINE IN UK. Last week my cut flowers looked a little more luxurious than usual as I was treated to a special bunch of peonies from Serenata Flowers. First time I have ever seen the delivery arrive ! Delighted with the letter box, flowers were exactly as ordered, in fact better. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Mostly greenery, the flowers were sparse and didn't last very long, The other two bouquets I sent as Christmas presents were well received but I hope they last longer than mine! Beautiful. First time I have ever seen the delivery arrive ! Nothing like the bouquet advertised. The flowers were to be delivered on a Saturday, she lives above a pub. I have told all of my friends not to use Serenata. Paid £39.99. The chrysanthemums had broken heads and the Gerber's head bent over. An awful experience. I would not have paid anything for this selection. I have sent three flowers deliveries thru serenata in the past 6 months and have been told by each recipient that they were lovely. I am always pleased with the flowers I order through Serenata Flowers. Excellent ! This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. They arrived on day of her birthday. Please have your order ID and the recipient’s address ready when you contact us. I know covid and festivities may have impacted this time but it would have been nice to know.. The flowers were beautiful and fresh, and delivered to my wife on our anniversary, as I was away on business trip. Delighted with Serenata Flowers I have used this service several times and the recipients have always received the flowers on the day I requested and were delighted with them. As I'm in the US and the recipient is in Scotland, I used to worry that floral deliveries made via the internet would not be what I expected nor delivered on time. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. At Serenata Flowers, an established British online florist, we are helping you turn everyday moments into memorable floral occasions full of joy and cheer thanks to fresh flowers. Absolutely terrible and embarrassing. She was very pleased with them. Lovely flowers - mostly fresh. 2nd time purchasing flowers, this time for my mum in lockdown. There are 3335 customers that Serenata Flowers, rating them as good. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. Myself and a few friends ordered some flowers for one of our close friends after a rough time. My friend said the flower were beautiful. Excellent service and very easy to order. The oasis that they were packed in was bone dry. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. Miscellaneous K-LEE GOODALL 0. I have been lucky enough to have received Serenata flowers twice this year and on both occasions I was delighted - the flowers were high quality and lasted very well. Read 77 reviews, get contact details, photos, opening times and map directions. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. Best for: Value. Beautiful. Delighted with the letter box, flowers were exactly as ordered, in fact better. Check out what 170,655 people have written so far, and share your own experience. The white Christmas flowers that I ordered for myself were poor. Spring is in the air and with Mother’s Day fast approaching it’s perfect timing for today’s Serenata Flowers review … I definitely do not recommend these flowers. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. Well what can I say, a large box of Belgian chocolate from Serenata Flowers, was delivered just the other day and we were short of someone to try them out so I was volunteered, (there’s no justice) so I undertook the … Should you wish to discuss this further, our caring team are very much here for you. Delivery as describedMy mom loved them Thank you. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. Sent to my friend for her 80th birthday. You can find contact details for Serenata Flowers above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. All rights reserved. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. Regards Overview Serenata has a consumer rating of 3.86 stars from 2,460 reviews indicating that most customers are generally with! 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