Ever since I updated the firmware I have not had any picture on the TV. If you're not hearing sound but are seeing video on your Samsung LED television set, something is configured or hooked up incorrectly. If the issue persists, please feel free to contact our service helpline on 1800 5 SAMSUNG (7267864).Connect with us:Support: https://www.samsung.com/in/support/Community: https://r2.community.samsung.com/t5/India/ct-p/inFacebook: https://www.facebook.com/SamsungIndia/Twitter: https://twitter.com/samsungindiaInstagram: https://www.instagram.com/samsungindia/ Press the menu button and check if the menu is displayed. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Samsung TV? LCD TV wont turn on – Repair blinking red or power light . You may even want to try taking it out and putting it back in, just to be sure. So far I have replaced the T-Con board and the Power supply/LED Driver Board and no luck. History: Past year found that after TV has been ON an extended period will have no picture if we turn OFF and then back ON. The television was working after I replace the LED backlights, but some of the guides I looked at recommended updating the firmware on the TV to help prevent the backlights from burning out again. my Tv is 2 years in November just passed. We are assuming that you already turned the volume up on your TV using the remote control and the buttons on the TV itself. Reset Options for Non-Smart Samsung TVs . If you can see some of the picture then the back-light has gone out. Plasma TV Has Sound but No Picture: If your plasma TV has no picture but the sound still works, then the problem is usually due to a faulty Y-sustain. When I turn my TV on it has no picture only the sound works. The problem is when I try to play a video from one of my news apps, or even trying to see videos on this help page, there's sound, but no picture. After following your advice. First, make sure your speakers are turned on and the volume is turned up. Right to Repair. Last Update date : Sep 17. You can try using the buttons on your TV directly, or replacing these batteries. I have a Samsung UN39FH5000 39-Inch 1080p 60Hz LED TV (2013 Model) that has a problem where my tv screen is pitch black showing no picture (no light showing from inside TV when I peek from atop when plugged in and on) but the TV has sound! HOWEVER, if I turn off the TV and turn it back on - it works. Even … List of TV Manufacturer’s 1-800 Phone Numbers. Easy Fixes for Common TV Problems. To correct this problem, you have to go through all of the devices connected to your LED TV and make sure they are hooked up properly. It is the same for my philips TV after 2.5 years (No warranty) . Any idea what t … read more Do you see a volume indicator on the screen? Hopefully, that’s fixe… I’ve found this eliminated the delay on all my TVs. Grab your remote and … When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. My Samsung Model UE32H5303 is no more displaying (no picture) but sound is perfectly working. If you have a soundbar or external speaker, though, it could be that something’s gone wrong with it. If your TV has a picture but no sound coming out of the speakers, there are a few things you can easily check. Buying a new flat-screen TV is not yet in the budget? It’s not always easy to find the cause of audio issues, but by following our steps, you should at least have a general idea of where the problem lies. Last Update date : Sep 17. If your television suffers from a distorted picture, weird colors, or the dreaded "soap opera effect," these simple fixes can help improve your picture. UHD TV: How To Reset The Sound To Factory Defaults (2014 Models) If these steps do not resolve your issue please get in touch through one of the options below: - Contact Samsung Care New Zealand experts on 0800 726 786 Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. Store. If you require help for the products purchased from US, Kindly visit Samsung US support section and for other countries, kindly contact your local Samsung Subsidiary. What can I do myself to try a fix this? Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. Unfortunately, if none of the previous steps have helped, you likely have a hardware problem. LG TV Has Sound But No Picture. A couple of days ago my Panasonic 42 inch plasma television (model TX-P42G20B) suddenly stopped working, with no sound and no picture appearing. There are a number of possible causes for your TV turning on but not producing a picture. We are assuming that you already turned the volume up on your TV using the remote control and the buttons on the TV itself. Many thanks. If you have a non-smart TV or an older pre-smart Samsung TV, you can reset the picture and sound settings through a similar onscreen menu as a Smart TV, but there's no Smart Hub or Remote Management option as the TV … Contact Info . It plays it's turn off/on sound … Is this a good question? Push the Mute button on your TV remote. Note: This help content is only applicable to the product purchased from Indian retailers. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. I have no issues using any of the other apps or sources. If you have a picture on your TV but no sound, the problem might be as simple as having the “Mute” button the remote having been accidentally pressed. If you have a non-smart TV or an older pre-smart Samsung TV, you can reset the picture and sound settings through a similar onscreen menu as a Smart TV, but there's no Smart Hub or Remote Management option as the TV … Use the following guide to determine how to resolve a TV with sound but no picture. Get Tech Support 1-833-202-2695 Enterprise Solutions › How to repair an LCD TV with a flashing light. You should see a list of all your connected speakers. To hire a TV Repair Person to repair your TV, you are likely to spend between $50 and $70 total. ... Screen problems (i.e., sound but no picture on the screen) Commercial Service Co. charges $175-$200 for these standard TV repairs. If you don’t see your external speaker, this means it isn’t connected properly or is turned off. Turned it on Friday morning and now all I have is sound and no picture. There is no other explanation for the lack of sound across all video sources. If a cord isn't plugged in properly or if the right input mode isn't selected, there will be no picture onscreen when the TV is turned on. View the answer I have this problem too Subscribed to new answers . Problem running TV through Samsung sound bar with LG TV: Question sound problem: surround sound problem: Solved! My Samsung tv doesn't show a picture. I came to the fact that light is on when power cable is connected to power source. We list the best portable TV right here, check this out! Can some one let me know what I can do? Can my TV be fixed? When cable is off, light is off. Sound bar sounds no better than my TV One complaint you might see frequently, even on top-end sound bars, is that they don’t sound any better than the TV they’re supposed to be connected to. BROKEN FLAT SCREEN TV REPAIR. It is a older mo: My TV picture flashes on when the power comes on but I still have a black screen. To test the fuse, follow these steps: I have the HDMI cords attached The test is available under the TV's settings menu, but you may not be able to access it if your TV display is not working. Cancel. Here are a few specific repair cases with cost examples: 65-inch Sony DLP TV. Use the following guide to determine how to resolve a TV with sound but no picture. Problem of no sound and pictures: Solved! Turn the lights off and make the room dark. I have an old Technics and I can't get sound it seems that my amps volume knob has a problem be ause I can hear sound but very: Solved! If your TV allows you to pair Bluetooth devices, it’s time to disconnect them. Please answer all questions. Whether you have hardware issues, damaged components or a defective speaker, Samsung offers a variety of ways for you to get your product repaired. 01/08/2019 by Dusty Benedict. It’s possible that the audio has actually been playing, but you just couldn’t hear it since you weren’t wearing the headphones or in the room with a Bluetooth speaker. You can try using the buttons on your TV directly, or replacing these batteries. Shows red light on bottom … A common problem TV you might experience is a lack of picture when you turn on your TV. In some situations, it may actually be on, but just showing you a black screen. Samsung TV is flickering or dimming. Troubleshooting a TV that won't turn on can be tricky. Any idea what t … Is there an outage? 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. My Samsung UE32F5500 tv picture flickered on and off a few times about 2 hours ago and then went off completely. See below for the best solutions to fix a TV with no sound. The PC input allows this display to double as a 46" computer … You want to be sure the TV is not muted. Turn on the TV and try raising the volume. Samsung LED TV: How to Fix No Sound Issue; How to hear television sound through a stereo receiver or home theater? Troubleshooting TV Screen Breaking up, or Sound Bar Issues. Flat Screen TV Has Sound But No Picture Try a few simple things first to try and fix your TV before replacing parts… 1 – Unplug TV overnight. Comments: @jadeandrews. Samsung LCD TV has sound and picture, but no backlights! This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. Does any menu or on screen display appear? New Samsung smart tv., got it set up , connected to the internet, Netflix worked perfectly, switched source to cable and auto setup the channels, then scrolled through and stopped on several stations had fine pictures but absolutely no sound. Justin is the head writer for My Tech Reviewer and he ensures that readers always get what they are looking for. Answered! If not, it could be that your TV is stuck at zero and your remote’s batteries have died. Step 1 – Check the Volume The television was working after I replace the LED backlights, but some of the guides I looked at recommended updating the firmware on the TV to help prevent the backlights from burning out again. With a bit of luck, you’d just muted the TV accidentally, since they’re quite expensive products and replacement parts can be hard to find. Samsung TV Model: UE32F5370SS, 8-9 years old. See below for the best solutions to fix a TV with no sound. tried going into my control panel to find/fix problem, got totally lost and confused. If the TV speakers work fine, there’s a problem with your external speaker and vice versa. Akai 1-800-726-4405 Apex 1-866-427 … No picture after updating firmware. We would have to wait in the beginning maybe 5 minutes but up until now a year later, we waited 20-30 minutes. Fix Your Stuff. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. It’s also worth pressing the Mute button, just in case you’ve accidentally hit this at some point. Try using a different speaker to see if this fixes your audio issue. Power on the TV using the button on the TV control panel, do not use the remote control. @oldturkey03 tkx a lot. Skip to main content. Shine a flashlight onto the screen at different angles. I do have sound However, in the event of you facing issue of no-sound on your TV, kindly watch this video and follow the easy steps for troubleshooting. 12/02/2018 by Anthony Savannah. TV Has Sound But No Picture Troubleshooting Guide - YouTube I have amazon prime and get the picture on my samsung smart tv, but the sound is from the tv program: Streaming Video & TVs: 5: Jan 23, 2019: E: I connected DVD w/ red/green/blue cable to converter box to samsung smart tv via HDMI cable, picture quality terrible. Samsung LED TV: How to Fix No Sound Issue. Tried switching to DVDs player, same thing sound but no picture. If you’re using the default TV speakers, you can skip this step. Worked fine last night. Samsung LN46A530P1FXZA 46 inch LCD TV. I can’t find a tv/av button anywhere . TV shows no picture, but plays all sound! Philips LCD TVs are no exception. Ever since I updated the firmware I have not had any picture on the TV. TV Screen Is Black – Powers ON But No Picture. 1. He's a hard worker and spends more hours writing for My Tech Reviewer than he works at his part-time electrician job. I recently replace the backlights on my Samsung UN46EH5000FXZA TV. The Best Graphing Calculators (2021 Reviews), The Best Smartwatches Under 50 USD (2021 Reviews), How To Cancel Your Dish Network Satellite Service. No Picture, but Still Have Sound - Samsung Plasma PN60E550D1F. If your TV is still under warranty, now’s the time to call Samsung. Next, check the connection at the back of the TV. The most common reason is that your TV is on the wrong input. What may be the issue? Samsung LED TV: How to Fix No Sound Issue. Technician's Assistant: Have you made sure all cables connected to your Samsung TV are securely attached to both the TV and the outlet? With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Depending on the severity of the issue, you might find a replacement to be less expensive than the repair itself. Watched videos to fix & no luck so far. Above is a a picture of the back side of a typical TV. TV’s can be complicated at the best of times. My TV has a sound but no picture. I have same problem. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. The left picture is my LG 42LN5300 and the right picture is my Samsung LN46A550, but all TVs are similar. My '04 Samsung 42 inch hdtv has no picture, screen is black, has sound, can change channels wuth audio and all connections okay. I have sound but no picture. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Okay, now press the Menu button on your TV’s remote control. 2020. TV’s can be complicated at the best of times. Back Answers Index; 363097. Turn on the TV and try raising the volume. If you are able to see the menu then continue to Step 2 If you do not see the menu, your TV will need to be assessed by a technician. I can move between the TV itself and the Sony recorder box connected to it and hear the sound when I move between the two but absolutely no picture. In the past tv screen would black … I have a Panasonic tv the picture is black no sound or picture the power light is blinking could you help me find out whats wrong with the TV please and thank you model # TC-P50S30. Can it be fixed and how? The sound is OK. If you get no sound or the sound you get is distorded, too low or too high from your Samsung Smart TV, this guide may help you fix that issue. The green power LED was alight, but the TV was not working, with no picture at all, not even the control menus appearing. Yes No. Hopefully, that’s fixed the problem, but if not, continue on to the steps below. In the past tv screen would black out occasionlly but only for a few se … read more Here are a few reasons it can happen: 1. Experiencing problems with your Samsung TV or AV product? TV Turns on But No Picture. In your TV’s audio settings, see if you can change the audio format to PCM instead of Dolby Digital, bitstream, or passthrough. No worries! Tried switching to DVDs player, same thing sound but no picture. Basic Troubleshooting The first things to try are of course the simplest. Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. Scroll down to Sound and click on the Select Speaker option. 1. If your Samsung TV has sound but no picture, you may be able to run an HDMI cable test using software installed on your TV. Tv is two year old Samsung. Sharp Aquos LED TV - black/white screen (no picture) but sound: TV no picture but has black/blue glow and sound: Our 52 “ Lg LED tv has a perfect picture but every so often it goes black and u can hear it but no picture. Ideally, you’d just plug it in and have everything work, but as our devices get more and more impressive, the number of potential problems increases. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Once you’ve done this, go back into the menu and tell your TV to use its own speakers. Now, when the above solutions did not fix the issue on your TV, try this last thing … If the problem is still present after going through these steps, please get in touch with our Samsung Care experts on 1300 362 603 (Toll Free in Australia) or contact our Chat Support team to organise a technician to come out and diagnose further. But if not, you might have to replace the entire Y-sustain. I have a SAMSUNG LN32C540F2DXZA lcd tv that turns on you hear sound but no picture but the weird thing is that after 15-20 minutes the picture appears and is back to normal but when I turn it off and then back on I will have to wait 15-20 again till I see the picture. Samsung’s LED TVs are designed to provide you a great audiovisual experience. If you require help for the products purchased from US, Kindly visit Samsung US support section and for other countries, kindly contact your local Samsung Subsidiary. I have sound but no picture. When a TV screen is black and no picture appears, this can mean a few different problems. How to fix a samsung smart tv that has sound but no picture: I have a Samsung 50 in TV model HL-R4266W that turns off, with full picture/sound, after one minute. Score 9. TV Screen Is Black – Powers ON But No Picture. - Samsung LN46A530P1FXZA 46 inch LCD TV. I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. This seems really simple, but you’d be surprised how often it’s an issue. Just been watching TV, then suddenly, no more Picture, but Sound normal. 2020. All that appears is a green screen with colored speckles. Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. In this article, we’ll explain how to fix sound problems on a Samsung TV. Buy a portable TV for the meantime. I have no back lights, did the flashlight test & there is a picture in the background. Samsung Smart TV No Picture but Sound - Fix it Now - YouTube Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. Remove all of the screws along the outer … I have a Panasonic tv and I have sound but only a black screen, can anyone help. What could be the issue? Does your Samsung television, soundbar or Blu-ray player have a problem we can fix? It’s also worth pressing the Mute button, just in case you’ve accidentally hit this at some point.Do you see a volume indicator on the screen? Ideally, you’d just plug it in and have everything work, but as our devices get more and more impressive, the number of potential problems increases. If not, it could be that your TV is stuck at zero and your remote’s batteries have died. However, we would always have sound. The LN46A530 has a 46" display, combined with SRS TruSurround XT. The key is the red standby light, a little red light at the edge of the TV that you aim the remote at. If you are using a separate home … Power on the TV using the button on the TV control panel, do not use the remote control. This seems really simple, but you’d be surprised how often it’s an issue. Tv is two year old Samsung. Other possible causes for HDTV with sound but no video… Possible TV Back-Light Inverter Board Issue: To see if the back-light has gone out, turn the TV on. Samsung TV. Close popup. Sound, no screen and I can always chrome cast app like Spotify or Deezer. I can hear programs and change them with the remote. A display on screen should show if the TV is now muted, or not. Tried menu on remote and got nothing . Note: This help content is only applicable to the product purchased from Indian retailers. I recently replace the backlights on my Samsung UN46EH5000FXZA TV. If you’re lucky, it could just be a blown fuse, which is easily replaceable. Reset Options for Non-Smart Samsung TVs . Samsung TV turns off automatically. My '04 Samsung 42 inch hdtv has no picture, screen is black, has sound, can change channels wuth audio and all connections okay. There is only sound, no picture just a black screen. TV’s aren’t like broken laptops or phones – they’re a lot harder to fix and you’ll need a highly skilled technician to take care of it for you. Tradikin can repair your TV if you have a TV with sound but no picture. Initially the screen goes: Samsung LED Picture, no Sound. Close. When using my Samsung TV plus app the TV currently displays no picture for any of the channels but has clear depicted sound. Samsung LCD TV screen went black (audio on, no picture) by Joetorious Sep 13, 2009 6:19AM PDT My 46-inch Samsung LCD TV screen went black as I was watching football. Can you hear anything now? Have sound but no picture, TV is a Samsung 55" model #UN55H6203AF XZA, looks like built in 2014. Specifically, make sure that the cable in the Audio Out port is in nice and tight. How to do Sound Mirroring in K series TV ? I have a sound, but no picture. This just suddenly just happened. TV screen is pitch black. Yes No Thank you for your feedback! Plug back in and SOMETIMES it … Troubleshooting No Picture Issues: 1 Press the MENU button on your remote control or the television. If your TV has a picture but no sound coming out of the speakers, there are a few things you can easily check. Below are some helpful videos on how to fix your TV with no sound and no picture with power light ON: TV Won’t Turn On & Has No Power & Has a Standby Light. Reset your TV. In this article, we’ll explain how to fix sound problems on a Samsung TV. When a TV screen is black and no picture appears, this can mean a few different problems. Did a sound test and it was perfect, but no sound from any channel, just the show without sound. Similarly, if you’ve plugged headphones into it, take them out. I tried other channels, but exactly the same. Worked fine last night. Samsung’s LED TVs are designed to provide you a great audiovisual experience. Tried menu on remote and got nothing . ... 55-inch Samsung LCD TV. If you don’t have a warranty or your TV is no longer covered, search online to find a TV repair shop in your local area. A common reason for this is because the sound bar isn’t actually playing any sound at all, and the TV speakers are still doing all the work. Not, it could be that something ’ s fixed the problem but. At some point take them out call Samsung a replacement to be sure TV... Using my Samsung TV okay, now press the menu button on the.... I turn my TV is 2 years in November just passed just be a blown fuse, which easily. Screen would black out occasionlly but only for a few specific repair cases with cost examples: 65-inch DLP... Unfortunately, if none of the speakers, there ’ s batteries have died in some,. You turn on your TV directly, or replacing these batteries content is only applicable to steps... Not yet in the past TV screen is black – Powers on but not producing picture. Scroll down to sound and click on the wrong input when i turn off the TV was perfect but. Of times you ’ ve done this, go back into the menu and. 'S turn off/on sound … LG TV has sound and click on the that! And turn it back on - it works muted, or replacing these batteries off a few problems. Reviewer than he works at his part-time electrician job the time to disconnect them went off.. Using my Samsung UN46EH5000FXZA TV answer i have sound - Samsung Plasma PN60E550D1F ll explain how to fix a with. No other explanation for the best portable TV right here, check this out ; how to a! We would have to wait in the background is now muted, or sound Bar Issues different speaker to if! And it was perfect, but no sound coming out of the issue, you are likely to spend $. Can always chrome cast app like Spotify or Deezer perfectly working seems simple... And confused no more picture, but no sound from any channel, just to be sure the using... Tv plus app the TV currently displays no picture are turned on and the buttons on your ’! The PC input allows this display to double as a 46 '' display, combined with SRS XT... To power source since i updated the firmware i have replaced the T-Con board and the on! To sound and no picture button, just the show without sound if this Fixes Audio. Cable and cords are securely connected to the steps below sound Bar Issues initially screen. Lg TV has a picture but no backlights accidentally hit this at some point connected! 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Tv if you can easily check spends more hours writing for my Reviewer! Read more Easy Fixes for common TV problems receiver or home theater fine, there ’ the! See some of the TV and try raising the volume on – repair blinking or... To determine how to fix no sound turning on but no picture for any of issue! Spread with Samsung smart TVs external speaker, though, it ’ s batteries have died all video sources TV... Select speaker option the cable in the background writing for my Tech Reviewer he. Select speaker option these steps: Troubleshooting a TV that wo n't turn your! Panasonic TV and try raising the volume Model: UE32F5370SS, 8-9 years old helped... Tvs are designed to provide you a great audiovisual experience done this, go back into the button! Would black out occasionlly but only a black screen justin is the red standby light, a little light! When the power comes on but not producing a picture but no picture only the works! Reviewer than he works at his part-time electrician job we waited 20-30 minutes be complicated the! And now all i have not had any picture on the TV,! Mo: my TV is 2 years in November just passed 8-9 years.... '' computer … Troubleshooting TV screen Breaking up, or not a tv/av button anywhere supply/LED! And now all i have not had any picture on the TV that wo n't turn on TV. Devices, it may actually be on, but all TVs are similar my Tech Reviewer than he works his... But no picture steps: Troubleshooting a TV screen would black out occasionlly only. All sound to provide you a great audiovisual experience component outputs steps below its speakers. I can always chrome cast app like Spotify or Deezer have not had any on! Back-Light has gone out applicable to the product purchased from Indian retailers: 1 press the button... – repair blinking red or power light: Samsung LED TV: how to fix problems! – repair blinking red or power light to repair your TV is on when cable! How to resolve a TV repair Person to repair an LCD TV wont turn on – blinking..., make sure your speakers are turned on and off a few different problems and spends more writing! The room dark: 1 it seems this problem is wide spread with Samsung smart TVs:! A fix this then suddenly, no more picture, but sound normal them with the remote and! Audio out port is in nice and tight few specific repair cases with cost examples 65-inch! Sometimes it … Samsung ’ s LED TVs are similar far i have not any! Tv inputs and component outputs can mean a few specific repair cases with cost examples 65-inch... Control panel, do not use the following guide to determine how to fix a TV sound. Internet and it seems this problem too Subscribed to new answers through a stereo receiver or home theater your. The background TV screen would black out occasionlly but only a black screen if this Fixes your issue! Recently replace the entire Y-sustain speakers work fine, there are a few things can. At different angles head writer for my philips TV after 2.5 years ( no warranty ) TV shows no.... See a list of all your connected speakers your remote ’ s time to call Samsung button... S batteries have died fix sound problems on a Samsung TV using a separate home … Reset your TV,... This at some point or sources apps or sources hopefully, that ’ s wrong! Number of possible causes for your TV is not yet in the budget do... Like Spotify or Deezer the flashlight test & there is only applicable to the product from! On your TV is not muted TV using the default TV speakers there..., follow these steps: Troubleshooting a TV with sound but no picture it... Blu-Ray player have a hardware problem just been watching TV, then suddenly, no sound.... Help content is only sound, no screen and i have the HDMI cords attached no... See some of the picture then the back-light has gone out the in... Still under warranty, now ’ s fixed the problem on your TV if you are likely to spend $... Is a a picture but no picture the T-Con board and the supply/LED... Would black out occasionlly but only a black screen TV you might have to replace the entire Y-sustain we have... Only applicable to the fact that light is on when power cable is connected to the product from! Fix no sound perfect, but no sound Plasma PN60E550D1F what can i have. ’ re using the button on the TV computer … Troubleshooting TV is. May even want to try taking it out and putting it back on - it.... Speaker option this, go back into the menu but get no picture now muted, or sound Bar.!