The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Excellent service, easy to order. Whether they’ve been sent as a thank-you, to celebrate a birthday or anniversary or just because, flowers always make me happy. The white Christmas flowers that I ordered for myself were poor. It’s the nicest feeling. I ordered a cake also, but it was below average. My friend said the flower were beautiful. Lovely flowers - mostly fresh. She was very pleased with them. So they sat there for some time before I could get them into water. by ringing interphone. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! At Serenata Flowers, an established British online florist, we are helping you turn everyday moments into memorable floral occasions full of joy and cheer thanks to fresh flowers. My friend loves her flowers. My friend was delighted with her bouquet. Serenata are my favourite site for purchasing flowers for my sisters or my friend. Miscellaneous K-LEE GOODALL 0. Easy to use website with lots to choose from, reasonable price, fantastic communications, speedy delivery and beautiful flowers both times! Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. Excellent ! Great all round thanks. This was not up to the standard I expect from Seranata.Very poor value for money. by ringing interphone. Offender: Serenata Flowers | Complaints, Reviews, Scam Reports. On average, they received a star-grading of 4/10, with 21% of the reviewers indicating that they would buy from the brand again. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. I contacted Serenta flowers for a replacement with no joy. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. They arrived on day of her birthday. Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. I am always pleased with the flowers I order through Serenata Flowers. I love them. I never worry with Serenata as the flowers are always lovely and delivered exactly as expected. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. Both my mother in … I have told all of my friends not to use Serenata. Online the flowers looked beautiful, however upon delivery they were dead and the bouquet was half the size of the one advertised (false advertising if you ask me). Check out what 170,655 people have written so far, and share your own experience. I know covid and festivities may have impacted this time but it would have been nice to know.. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. What services or products do Serenata Flowers offer? Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. As I'm in the US and the recipient is in Scotland, I used to worry that floral deliveries made via the internet would not be what I expected nor delivered on time. | Read 61-80 Reviews out of 170,655 Well what can I say, a large box of Belgian chocolate from Serenata Flowers, was delivered just the other day and we were short of someone to try them out so I was volunteered, (there’s no justice) so I undertook the … Great all round thanks. I know covid and festivities may have impacted this time but it would have been nice to know.. Very professional and reliable of course. Very well packed. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. 1st time I use them and I will definitely use them again. My friend loves her flowers. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. We are delighted to hear that you were happy with the service and the flowers received from Serenata Flowers. Posted on March 12, 2014 by Abi. Let’s talk flowers. The oasis that they were packed in was bone dry. Serenata Flowers Rubbish flower delivery site. It’s lovely to answer a knock on the door and to be presented with flowers. Such a good price.Won't order from anywhere else! Lovely flowers - mostly fresh. My friend said the flower were beautiful. An awful experience. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. Sent to my friend for her 80th birthday. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. Myself and a few friends ordered some flowers for one of our close friends after a rough time. Sent to my friend for her 80th birthday. As it happened they were to be part of a birthday present. © 2021 Trustpilot, Inc. All rights reserved. All white, mostly buds and now a week later in full bloom ! What beautiful Flower’s On this Site.My Favourite are Nana’s Garden,which really do remind me of being a Little Girl,and everytime we visited Nan and Granddad they always had such a florilific garden,the smells were amazing,I try to recreate that memory now that I am a Nanny,and my little grandkids always want to ask questions and … Excellent service and very easy to order. A few miserable flowers with lots of foliage passed its best. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. She told me her bouquet was fresh. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. Contact our team of customers services who will be happy to assist you with any ordering or delivery issue you may have. Friend adored her flowers — they were as described as in picture”. I am pretty furious to be honest after special occasion flowers were delivered 2.5 days AFTER a birthday, having been "out for delivery" three days in a row, they arrived dehydrated to a disappointed former birthday girl. First time I have ever seen the delivery arrive ! Please have your order ID and the recipient’s address ready when you contact us. The flowers were beautiful and fresh, and delivered to my wife on our anniversary, as I was away on business trip. I definitely do not recommend these flowers. She was very pleased with them. 2nd time purchasing flowers, this time for my mum in lockdown. As it happened they were to be part of a birthday present. They arrived fresh, well packaged and in beautiful condition. ' Excellent customer service and gorgeous flowers, very happy customer ' Excellent customer service, loved the emails confirming orders and telling us the flowers had been delivered. Read All Serenata Flowers Reviews Cathy Angell I have used Serenta twice now. Absolutely disgusting company, terrible customer service and awful quality flowers. She lives in UK, so i found a uk based online flower delivery service. Very professional and reliable of course. There are 3335 customers that Serenata Flowers, rating them as good. I've ordered flowers with Serenata many times now over the years, and they consistently send lovely flowers which arrive on time, and which last well. I have told all of my friends not to use Serenata. 2nd time purchasing flowers, this time for my mum in lockdown. All rights reserved. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. I would not have paid anything for this selection. Absolutely terrible and embarrassing. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. © 2021 Trustpilot A/S. Do you agree with SerenataFlowers.com’s 4-star rating? Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. All white, mostly buds and now a week later in full bloom ! Overview Serenata has a consumer rating of 3.86 stars from 2,460 reviews indicating that most customers are generally satisfied with their purchases. The flowers were to be delivered on a Saturday, she lives above a pub. Best for: Value. You can find contact details for Serenata Flowers above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … I have sent three flowers deliveries thru serenata in the past 6 months and have been told by each recipient that they were lovely. Members also seem to love how quickly they were able to get their hands on their cashback, with Serenata Flowers reviews including comments like “beautiful bouquets every time and really quick cashback”, “awesome — cashback amount is great, fab flowers, fab service. Do not place an order with this florist it was £50 down the drain. Would definitely recommend. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. Serenata Flowers Review. Last week my cut flowers looked a little more luxurious than usual as I was treated to a special bunch of peonies from Serenata Flowers. Check out what 171,089 people have written so far, and share your own experience. Best wishes, from everyone at SerenataFlowers.com. “Avoid Serenata flowers ” Written on: 11/09/2020 by Ruby328 (1 review written) ***Take my advice and go somewhere else*** Special occasion flowers from Serenata flowers have finally arrived 2.5 days late, dehydrated, to a disappointed relative. Consumers satisfied with Serenata most frequently mention next day, excellent service and good value. Absolutely terrible and embarrassing. I have also recently received a bouquet of assorted coloured roses recently and it was beautiful arrangement. Serenade serenata. I guess cakes is not their speciality. Serenata Flowers Review and Giveaway. Kind Regards An awful experience. Having heard and read some bad reviews about the poor flowers delivered, I was certainly dubious about ordered. Search for Florists near you on Yell. Beautiful. Would definitely recommend. DO NOT USE!!! There are currently 47 customer review posted about Serenata Flowers. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. Beautiful. It is though good to hear the flowers were very nice, leading to the 4 star review. serenata flowers, review and giveaway, florist online. I know they arrived when they should have done as we had a tex message to say so . Living away from close family, it's such a helpful thing to have a flower delivery service I know is really high quality, yet cheaper than the biggest brand. Colours and condition of flowers were very good. Was not expecting that! Do you agree with SerenataFlowers.com’s 4-star rating? Delighted with the letter box, flowers were exactly as ordered, in fact better. The chrysanthemums had broken heads and the Gerber's head bent over. Don’t you think one should know the about Serenata flowers? July 14, 2015 by Ali 230 Comments. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. I love fresh flowers and always have them dotted in vases around the house. Find Serenata Flowers Ltd in Bristol, BS1. Initial Serenata Flowers complaints should be directed to their team directly. She told me her bouquet was fresh. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. Delighted with the letter box, flowers were exactly as ordered, in fact better. I am compelled to write a negative review about Serenata Flowers, since they have refused to do anything with my complaint to them. Do you agree with SerenataFlowers.com’s 4-star rating? ORDER FLOWERS ONLINE IN UK. Serenata Flowers Review and Giveaway. I definitely do not recommend these flowers. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. Paid £39.99. Colours and condition of flowers were very good. Serenata Flowers - Surrey, TW19 6BN, - business profile page featuring business details including products, services, physical location, map, logo, phone number fax, customer reviews and more. Delivery as describedMy mom loved them Thank you. Next Flowers. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. The high street retailer offers a pretty straightforward floral delivery … Serenata Flowers has collected 5506 reviews with an average score of 3.54. - Online Shopping Directory - Shoppers Top. Nothing like the bouquet advertised. Thank you so much for your kind words, we appreciate you taking your time to leave this review. I would not have paid anything for this selection. Read 77 reviews, get contact details, photos, opening times and map directions. Excellent service, easy to order. I know they arrived when they should have done as we had a tex message to say so . They arrived on day of her birthday. Such a good price.Won't order from anywhere else! Should you wish to discuss this further, our caring team are very much here for you. Belgian Chocolate Review from Serenata Flowers. Check out what 156,120 people have written so far, and share your own experience. | Read 61-80 Reviews out of 156,120 Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. I decided to send my friend flowers for her 30th Birthday. I have used Serenata flowers on numerous occasions and never had any problems until this time. First time I have ever seen the delivery arrive ! Was not expecting that! So they sat there for some time before I could get them into water. I have used Serenata flowers on numerous occasions and never had any problems until this time. Serenata ranks 1st among Flower … Excellent ! Serenata flowers are the best selling flowers in the market while purchasing these flowers online you will get a affordable amount of discount. Paid £39.99. Mostly greenery, the flowers were sparse and didn't last very long, The other two bouquets I sent as Christmas presents were well received but I hope they last longer than mine! This was not up to the standard I expect from Seranata.Very poor value for money. I contacted Serenta flowers for a replacement with no joy. Blooms, baskets, arrangements and gorgeous bouquets – we have been sending flowers in UK online since 2003. The chrysanthemums had broken heads and the Gerber's head bent over. Spring is in the air and with Mother’s Day fast approaching it’s perfect timing for today’s Serenata Flowers review … You cannot ring and all you get is automated messages. The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. I wanted to send a friend some flowers recently and didn't hesitate to use Serenata Flowers based on my own experience as a recipient. My friend was delighted with her bouquet. | Read 67,001-67,020 Reviews out of 171,089 Nothing like the bouquet advertised. I have been lucky enough to have received Serenata flowers twice this year and on both occasions I was delighted - the flowers were high quality and lasted very well. Delighted with Serenata Flowers I have used this service several times and the recipients have always received the flowers on the day I requested and were delighted with them. The flowers I chose as a birthday gift… The flowers I chose as a birthday gift for my sister were exquisite and really well worth the money. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Serenata Flowers Customer Service. Dreadful customer service. A few miserable flowers with lots of foliage passed its best. DO NOT USE!!! Dreadful customer service. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. Do not place an order with this florist it was £50 down the drain. You cannot ring and all you get is automated messages. Very well packed. Delivery as describedMy mom loved them Thank you. 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